What is the no-show policy at 3KB Reserve?

Clients who miss appointments without notice may lose future booking privileges. We recommend canceling at least 2 hours in advance.

Are guests allowed in the suites?

Yes, but guests must remain seated and respectful of other professionals. Disruptive behavior may result in removal.

Who is responsible for suite cleanliness?

Each independent contractor is responsible for cleaning their suite before and after services in accordance with TDLR standards.

Can barbers or estheticians share a suite?

No. Each suite is leased to a single professional for compliance and accountability. Subletting is not permitted.

Policies & House Rules | 3KB Reserve Cedar Park

No-Shows

We value everyone’s time. If you miss your appointment without notice, you may be blocked from future bookings or required to prepay for services. You can cancel up to 2 hours in advance online or by calling 512-350-4056.

Rescheduling

Plans change — we get it. Use your confirmation email/SMS to easily reschedule up to 2 hours before your service. Need help? Call us, and we’ll assist.

Cleanliness & Hygiene

Each workstation is disinfected between clients.
Barbers follow TDLR sanitation standards strictly.
We provide disposable capes or fresh cloth capes for every cut.

Please arrive clean — no excessive sweat, odors, or hair product buildup. If you're sick, stay home and reschedule.

Minors & Guests

Kids are welcome at 3KB Reserve with a parent or guardian present. Children under 13 must be supervised at all times.

Please keep noise and activity to a minimum to preserve the chill vibe for everyone.

Client Expectations

Be respectful to barbers and other guests.
Arrive on time — it helps everything run smooth.
Let us know if something isn’t right. We’re here to fix it.
Take care of your belongings — we’re not liable for lost items.

Respect the Rules, Enjoy the Cut

We keep the energy high and the environment clean. Following these house rules ensures everyone gets the 3KB experience.

Book Your Appointment

FAQ

What if I’m running late?

You have a 5-minute grace period. After that, your slot may be released to a walk-in client.

Can I bring food or drinks?

Please don’t. It helps us keep the space clean and professional for all guests.

Do I need to clean up after myself?

No — your barber handles workstation cleanup. Just respect the space and our tools.